Community guidelines

Zero tolerance for sexual services

Requesting, offering or hinting at sexual services, sexual contact, or “extras” — in a booking, a message, a review, a photo or during a session — is not allowed. Accounts involved are permanently removed, and we may report it to the police.

Everyone

• Treat each other with respect. No harassment, threats, insults or discrimination.
• Be on time, and let the other person know early if plans change.
• Keep bookings and payments on MassageNearMe — it's how we protect both of you.
• Use each other's phone number and address only for the booking.
• Either person can end a session at any time if they feel unsafe.

Clients

• You must be 18 or older.
• Give an accurate address and provide a safe, clean space for the session.
• Tell your therapist about injuries, pregnancy, allergies or medical conditions before you start.
• The person booking should be the person receiving the massage, unless agreed with the therapist.

Therapists

• Only claim qualifications and experience you really have. Use recent photos of yourself.
• Keep good hygiene, bring clean linen and professional equipment, and keep clients appropriately covered (draped).
• Explain what you'll do and get the client's agreement before you start; respect a request to stop or change pressure.
• Don't treat conditions you're not trained for — recommend a doctor instead.
• Honour the bookings you accept.

Reporting a problem

If someone breaks these guidelines, use Reporton their profile or on the booking. Reports go straight to our team and are kept confidential — the person you report isn't told who reported them. If you are in danger, leave and call 112 first. For anything else, use the “Report a problem” option in the app.

What happens when guidelines are broken

Depending on how serious it is, we may give a warning, hide reviews or photos, suspend the account, or remove it permanently. Serious incidents may be reported to the authorities.